Frequently asked questions
What is the return policy?
Please review our return policy. Click HERE
Are any purchases final sale?
Yes, we are unable to accept returns on limited edition, and sale items.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. For additional information for all orders please check shipping policies HERE
How are Dread WickCo candles made?
Every Dread WickCo candle is mixed, hand-poured, and finished in small batches in our Delaware studio in the United States. We don't mass-produce in a factory and we don't dropship from an overseas warehouse.
Each scent is a signature blend - we choose the notes, test the throw, and pour it ourselves. After the pour, candles cure for about two weeks so the fragrance binds to the wax before they ever ship. That's why processing can take up to four weeks. It's not a delay. It's the make.
Jars, wicks, wax, and fragrance oils are sourced from suppliers we trust; the candle you burn is poured and packed here.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.